Terms and Conditions

Summary of Terms and Conditions

By registering your child for Starty Arty sessions, you consent to their participation under the outlined terms in the Full terms and conditions below this summary.

Sessions cater to children aged 6–11, involve supervised use of art materials, and prioritise safety, though minor risks exist.
Parents must provide accurate emergency and medical information, as well as ensure timely drop-off and pick-up.
Refunds for cancellations are available under specific conditions: full or partial refunds depend on the notice period, and missed sessions are non-refundable unless due to exceptional circumstances.
Starty Arty is not liable for property damage or personal belongings.
Media consent and accommodations for special needs must be agreed upon in advance.
Payments, cancellations, and schedule changes follow strict policies.
Safeguarding and GDPR compliance are upheld.

Full Terms and Conditions

Consent to Participation

By registering my child for Starty Arty workshops or courses through the website, I confirm my consent for their participation. I acknowledge that my child will be using materials such as scissors, glue, paint, pens, and acrylic pens. All activities will be closely supervised by an experienced art teacher at all times to prioritise safety. While every reasonable precaution will be taken to ensure my child’s safety, I understand there is an inherent risk associated with the use of these materials.

Parents or guardians must provide accurate and up-to-date emergency contact details during registration. It is the parent’s responsibility to ensure this information remains current throughout their child’s participation in Starty Arty sessions.

Booking and Availability

Places for Starty Arty sessions are limited and allocated on a first-come, first-served basis upon receipt of full payment. Once a session is fully booked, additional registrations will be placed on a waiting list. Parents will be notified if a space becomes available, and these will also be offered in the order of the waiting list. To secure a spot, we recommend booking as early as possible to avoid disappointment.

Age Range and Suitability

Starty Arty workshops are designed for children aged 6-11. If your child falls outside this age range but you are interested in them attending, please contact Starty Arty to discuss suitability.

Liability and Insurance

We strive to create a safe and welcoming environment for all participants. While every precaution is taken to ensure your child’s safety, I understand that Starty Arty and the instructor are not liable for accidents or injuries during workshops, including minor mistakes, unforeseen events, or risks inherent to the activities.

Starty Arty holds appropriate public liability insurance to cover its activities. However, I also acknowledge that risks such as damage to clothing or personal belongings are not the responsibility of Starty Arty.

Children will receive clear instruction on how to use the equipment safely during the workshops. Additionally, all activities have been thoroughly risk-assessed to ensure a safe environment.

Child Safeguarding

Starty Arty prioritises child safeguarding and welfare. All sessions are designed to be conducted in a safe and supportive environment. Our instructor is a member of the The Tutors Association and holds an enhanced DBS check to ensure compliance with safeguarding requirements.

Health and Safety

My child will be instructed on the safe use of all materials and is expected to follow these guidelines to ensure their own safety and that of others.
In the event of an emergency, I consent to emergency medical treatment for my child if necessary.
Allergen Disclosure: Please note that hay is stored on the premises, and three guinea pigs reside in a separate area upstairs. Individuals with hay or animal allergies should consider this when deciding to participate.

Medical Information / First Aid Consent

It is the parent or guardian’s responsibility to provide accurate and up-to-date medical information. Failure to disclose relevant medical information may impact Starty Arty’s ability to ensure a safe environment for your child.

I consent to the following:

Basic first aid treatment to be administered to my child for minor injuries.
If further medical attention is required, I understand I will be contacted immediately.
In a serious medical emergency, I authorise Starty Arty to call an ambulance on my child’s behalf and allow medical professionals to provide necessary treatment. If I or the emergency contact cannot be reached promptly, I authorise the instructor to act in loco parentis and make emergency medical decisions. Every effort will be made to contact me or the emergency contact as soon as possible.

Illness

If your child is too ill to attend a session, parents must inform Starty Arty as soon as possible via email. Please note that refunds are not provided for missed sessions due to illness. In line with school health policies, if your child has vomited or had diarrhoea, they must observe the 48-hour rule before returning to sessions to help prevent the spread of illness.

Children with contagious illnesses, such as chickenpox, flu, or COVID-19, should not attend sessions until they are no longer contagious.

If a child becomes unwell during a session, parents or guardians will be contacted and asked to collect their child promptly. In exceptional circumstances, such as long-term illness, refunds or credits may be considered at the discretion of Starty Arty.

Behaviour Expectations
Starty Arty sessions are conducted in a home environment to provide a comfortable and welcoming space for creativity. To ensure a positive and respectful atmosphere, all participants are expected to follow these house rules:

Be Safe: Follow instructions and use materials responsibly to ensure everyone's safety.
Be Kind/Respectful: Treat others, the instructor, and the environment with kindness and respect.
Be Your Best Self: Engage positively and contribute to a supportive, creative space.

Disruptive behaviour, such as persistent refusal to follow instructions, unsafe conduct, or actions causing distress to others, will not be tolerated. If necessary, the instructor may ask a child to take a brief timeout. Continued disruptive behaviour will result in parents or guardians being contacted to discuss the situation. In extreme cases, a child will be asked to leave the session without a refund.

Please note that certain areas of the home are strictly out of bounds, including the upstairs and specific areas of the kitchen, living areas and drawers and cupboards. During the summer months, the garden may be used for activities. We ask that all participants treat the home environment with care and respect.

Communication with Parents

Parents will be contacted promptly if there are any concerns about their child during a session, including illness, injury, or behaviour issues. Updates or changes to the schedule will be communicated via email or phone. Please ensure your contact details are accurate and regularly checked.

Mobile Phones Policy

To ensure a focused and creative learning environment, children are not permitted to bring or use mobile phones during classes or workshops. If a child brings a mobile phone, it must remain switched off and stored away for the duration of the session. Starty Arty is not responsible for any lost, stolen, or damaged devices.

Parental Liability for Damage

Parents or guardians are responsible for any significant damage to property caused by intentional or negligent behaviour by their child. In such cases, parents may be asked to cover repair or replacement costs.

Payment Processing

When you make a purchase on our website, your payment is processed securely through our payment provider. Typically, payments are processed within 2 to 5 business days, depending on the payment method used. Once processed, the funds are transferred to our account, which may take an additional 3 to 5 business days.

Cancellations and Refunds

Term Time Courses:

14 days or more before the course start date: Full refund.
7–13 days before the course start date: 50% refund.
Less than 7 days before the course start date: No refund.

Single Workshops:

48 hours or more before the workshop start time: A full refund or credit for a future workshop will be provided.
Less than 48 hours before the workshop start time: No refund; the session fee is forfeited.

Missed Sessions:

Refunds or credits will not be given for missed sessions unless due to exceptional circumstances (e.g., prolonged illness), at the discretion of Starty Arty.

Refund Processing Time

Once a refund is initiated, it can take up to 3 to 5 business days for the refunded amount to appear in your account, depending on your bank or credit card provider.

Fees

We do not charge any additional fees for processing payments or refunds. Any standard processing fees associated with payment transactions are absorbed by us and are included in the cost of your purchase. Please note that while we cover these fees, the original processing fee from the payment provider is not returned to us in the event of a refund.

If you have any questions or need assistance with payments or refunds, please contact startyarty.uk@gmail.com

Force Majeure Clause

Starty Arty is not liable for disruptions or cancellations caused by circumstances beyond our control, including but not limited to natural disasters, pandemics, or government-mandated restrictions, utility failures (e.g., power cuts), and other unforeseen circumstances. In such cases, we will make every reasonable effort to offer alternative arrangements or reschedule sessions.

Drop off and Pick-Up

Parents or guardians are responsible for ensuring their child arrives on time and are picked up promptly at the end of each session. Parents and guardians are encouraged to arrive 5 minutes early for drop-off to ensure sessions can start on time. Late pick-ups beyond 10 minutes after the session’s end may incur a late fee of £5 per 15 minutes, payable before the next session.

To maintain focus and encourage independence, we kindly ask parents to drop off their children at the door, and pick them up at the end of the session. If your child needs extra support, please discuss this with us in advance.

Parents or guardians must notify Starty Arty in writing of any individual other than themselves authorised to collect their child. Identification may be required.

There is parking on the road outside, be aware it is a bus route and it is advisable to park close to curb and be mindful of wing mirrors.

Use of Images and Media Consent

Starty Arty may take photographs or videos of children during sessions to promote future workshops and events, including on social media and the website. If parents or guardians do not consent to images or videos of their child being used, they must inform Starty Arty in writing and ensure the instructor is aware of their decision before the session begins.

Storage of Artwork

Starty Arty will store most artwork created during the 5-week course to ensure it is kept safe and accessible for ongoing work throughout the sessions. However, there may be instances where certain pieces of artwork are sent home during the course for safekeeping. In these cases, parents or guardians will be informed if the artwork needs to be brought back to class for further work.

At the end of the course or project, all completed artwork will be sent home with the child. Starty Arty will take reasonable care to store artwork safely during the course but cannot accept liability for any accidental damage or loss.

Use of Artwork

I grant permission for my child’s artwork to be photographed or displayed for promotional purposes related to Starty Arty, including online or in print. If I do not consent, I will notify Starty Arty in writing.

Clothing and Attire

Art activities may involve materials such as paint, glue, and pens, which could stain or damage clothing. I will ensure my child is dressed in old clothes suitable for messy activities or provide an apron for protection, though I understand the apron may not fully protect clothing from damage. Starty Arty is not liable for damage to clothing incurred during sessions. For after-school clubs, children can use a small downstairs bathroom to change if needed.

Damage to Artwork

We encourage creativity and free expression, but we ask that participants handle their artwork with care and respect. Accidents can happen, and in such cases, Starty Arty will work with the participant to assess the situation and make repairs where possible. If the damage is intentional, we will discuss the next steps with both the child and their parent/guardian, as we take this very seriously. We’ll also ensure all participants receive guidance on proper handling to minimise the risk of damage.

Snacks and Drinks

Children may bring a water bottle and a small, nut-free snack to sessions. Snacks must comply with a strict no-nut policy to protect participants with allergies. For after-school clubs, Starty Arty will provide a small snack (biscuit) and drink of water. If your child has specific dietary restrictions, allergies, or preferences, please inform Starty Arty in advance.

Note: Sessions are conducted in a home environment where nuts may be present in the kitchen, but nuts will not be consumed or provided during sessions. Nuts are stored in cupboards and are out of reach.

Personal Belongings

Starty Arty is not responsible for loss, theft, or damage to personal belongings. I will ensure my child’s belongings are clearly labelled and appropriate for activities. It is recommended to avoid bringing valuable items.

Special Needs and Accessibility

If your child has specific learning, physical, or emotional needs, please discuss this with Starty Arty in advance. We aim to provide an inclusive and supportive environment and will make every reasonable effort to accommodate your child’s needs. Due to the layout of the property, certain physical accessibility accommodations may be limited. Please discuss specific requirements with Starty Arty in advance. Unfortunately, the property is not accessible for wheelchair users due to its layout.

Privacy and GDPR Compliance

Starty Arty complies with UK GDPR regulations to ensure the confidentiality and security of personal data. Information provided during registration will only be used to facilitate the safe operation of our sessions and will not be shared with third parties, except in emergencies. Data is stored securely and retained only as long as necessary for operational or legal purposes.

By completing the booking form, you confirm that you are the parent or legal guardian of the child and consent to the collection and processing of their personal data for the purposes outlined.

You have the right to access, correct, or request the deletion of personal data we hold about you or your child. To exercise these rights, please contact us at startyarty.uk@gmail.com.

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to the Workshop Schedule

Starty Arty reserves the right to make changes to the workshop schedule or format due to unforeseen circumstances, such as instructor illness or emergencies. In such cases, alternative arrangements will be made, and parents will be informed promptly.

Feedback and Complaints Procedure

Starty Arty values feedback from parents and participants to either celebrate or to improve our services. If you have any compliments, concerns or complaints, please contact us directly via email. We aim to resolve issues promptly and fairly. If a dispute or disagreement arises, I agree to first discuss the matter directly with Starty Arty within 7 days of the issue to seek a resolution.

Contact Information and Emergency Communication

Parents or guardians can reach Starty Arty during session hours through phone or email for urgent matters. Our contact details will be provided upon registration and are also available on the website. In case of emergencies during a session, Starty Arty will contact the parent or guardian immediately using the emergency contact details provided.

To ensure clear communication, please ensure all contact information is accurate and kept up to date throughout your child’s participation in our sessions.

Acknowledgment and Agreement

By registering my child, I confirm that I have read, understood, and accept these terms and conditions, and I agree to adhere to them. I accept full responsibility for my child’s participation and behaviour during Starty Arty sessions.